Camera and microphone help

For a photo, check permissions for RakuVisa; for an interview, check Whereby. Select your device below. Menu names may differ by OS/browser version.

iPhone / Safari

iPhone / Safari: open the page menu and website settings, then allow Camera and Microphone. If needed, also check Safari camera/microphone settings in iPhone Settings.

Android / Chrome

Android / Chrome: open site information in the address bar, then permissions, and allow Camera and Microphone. If needed, also check Android Settings → Apps → Chrome → Permissions.

PC

PC: open site information in the address bar and allow Camera/Microphone in site permissions. Also allow your browser in Windows/macOS privacy settings. Close another meeting app if it is using the device.

Check that camera and microphone are on in the meeting. Select the correct microphone, camera, and speaker. If you cannot hear, check device volume, earphones, and Bluetooth connections.

If an email or social app browser does not work, use its menu to open the page in Safari/Chrome. Check whether booking/submission was completed before leaving to avoid losing unsaved input. After changing permissions, reload if needed and rejoin using your invited participant link.

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